Mobile Barber & Men's Grooming Services

General Terms & Conditions

Effective Date: January 1, 2026

By booking an appointment with The Gent’s Cuts & Shaves Club, you agree to the following Terms & Conditions.

A valid form of payment is required to secure all appointments.
Payments are processed through secure encrypted systems to protect your information.
All pricing is designed to be transparent and all-inclusive. Gratuity is already included in service pricing unless otherwise stated.
Certain premium services may require full or partial payment at the time of booking.

Appointments canceled within 24 hours of the scheduled time are subject to a 50% cancellation fee.
No-shows or last-minute cancellations made within 3 hours of the appointment will be charged the full appointment cost.
If a client disputes a no-show or cancellation charge and the dispute is ruled in our favor, the client agrees to cover all associated fees, including chargeback costs, administrative costs, and legal expenses.
Same-day appointments at Scheduled Locations may be canceled within 1 hour after booking without penalty.
Zone appointments are demand-based and are not confirmed until minimum participation is reached. Cancellation and rescheduling policies apply only after zone scheduling has been activated.

Clients are encouraged to bring reference photos or have a clear understanding of the desired service before the appointment.
If consultations or discussions exceed 10 minutes, the appointment may be shortened or rescheduled to maintain schedule integrity.
Consultation visits may carry an additional fee.
If time allows and the service extends into another available time slot, the service may be completed but may include an additional consultation or time extension fee.

Clients arriving more than 10 minutes late may have their appointment shortened or canceled.
Late arrivals may also be subject to a 50% cancellation fee if the service cannot be completed within the remaining time.

The Gent’s Cuts & Shaves Club operates as a mobile grooming studio.
Services may be performed at Scheduled Locations, Zone Locations, or VIP Locations.
Clients requesting service must ensure the location allows safe and reasonable access for the mobile studio.
If a location is unsafe, restricted, inaccessible, or unsuitable for service, the appointment may be relocated, rescheduled, or declined.

Scheduled Locations are locations such as workplaces, partner properties, communities, or approved recurring sites where the mobile studio visits on a routine basis.
Clients booking at Scheduled Locations receive preferred pricing and convenient access during scheduled visits.
Availability at Scheduled Locations may vary based on demand and scheduling.

Zone services are demand-based service areas created when sufficient interest exists within a geographic region.
Zone visits may take place at a central meeting location within the zone when appropriate.
Clients outside existing zones may recommend a location.
If a private group, business, community, or combined group meets the minimum participation requirement, a new zone may be established to provide service in that area.

VIP Services

VIP appointments are typically available with 24 hours advance notice and are scheduled at the client’s preferred location.

VIP Express

VIP Express provides same-day priority service and typically requires at least 3 hours notice.
VIP Express approval is subject to availability.

After-Hours VIP

After-Hours VIP services may be available outside normal operating hours and require additional fees.
VIP, VIP Express, and After-Hours VIP services may require full or partial payment at the time of booking.
Deposits and advance payments are non-refundable once the appointment is confirmed.
VIP Express appointments are manually approved based on schedule availability and are not guaranteed.

The Gent’s Cuts & Shaves Club reserves the right to refuse service if a client displays signs of illness or poses a health risk.
Clients are responsible for disclosing any allergies, skin sensitivities, or medical concerns prior to services being performed.

By booking an appointment, clients acknowledge that grooming services involve inherent risks including but not limited to minor cuts, skin irritation, allergic reactions, and sensitivity to grooming products.
The Gent’s Cuts & Shaves Club is not responsible for reactions resulting from undisclosed sensitivities or medical conditions.
If a client experiences an issue related to a service, notification must be made within 24 hours so the matter can be reviewed.
Refunds are not issued for dissatisfaction related to personal preference.

These Terms & Conditions may be updated at any time.
Continued use of services after updates constitutes agreement to the revised terms.
Major policy updates may be communicated through the website when applicable.

For appointment requests, updates, service questions, or policy inquiries, please use the Client Updates & Requests Form.

The Gent’s Cuts & Shaves Club, LLC
Luxury Mobile Grooming Studio